Sunday, January 29, 2012

Post# Resolving Interpersonal Conflict


people : A, B


-situation and main problem : 

: A and B are friends. Recently A  met a guy and they are in relationship now. A introduces her boyfriend to B.

Actually B knows A's boyfriend because she heard about him before. Someone told her that he is notorious for flirting with all the girls he knows.  

So, B says to A what she heard. 


And they have a quarrel. 



-motivation : A thinks that B is jealous about her new relationship and that is why she is trying to say bad about him. 

She doesn't believe at all what B is saying.

B wants A to knows about the rumor about him and tries to help her think again about the relationship. 

-feeling : A got upset and is disappointed about B. B is embarrassed about A's reaction and also disappointed about A.

-causes : the main cause of this situation is the difference in their point of view.  


-solution : As they have different point of view, it isn't easy to resolve this situation.

Firstly, B should think again before talking about the rumor to A. B doesn't know weather the rumor is true or not.

Even though it is true, B has to be more discreet as it is related to A's boyfriend. 

Nobody wants to hear about the bad aspect of their boy/girl friend.

Since B tells A the rumor directly, it hearts A's mind and makes A lose her temper.

To prevent this situation, B should have explained more in detail about the rumor. 

Also, she should have tried to use word that is more smooth.


In addition, A should have tried to listen to B. 

As she got upset as soon as she heard what B was saying, they could't have a conversation and just had a quarrel.

Rather than getting upset immediately and reacting emotionally, 

A should have listened to B more patiently and asked her more detailed information.







   

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